FAQ

Q1. Wonder if you accept small orders?

A1. Yes, we offer free sample and welcome small order for testing, please feel free to contact us.

Q2. Can you send products to my country?

A2. Sure, fast shipping worldwide, please feel free to contact us.

Q3. Can you do customization for me?

A3.  Yes, we are medical consumables manufacturer, and we produce custom product (OEM)

Q4. What’s your market?

A5. We are based in Zhejiang, China, specialized in medical/lab consumables, sell products to North America, Domestic Market, Western Europe, Oceania, Eastern Europe, South America.  

Q5. Why should I buy from KANGMIN Medical not from other suppliers?

A4. Kangmin Medical Manufacturing is well known as a manufacturer of disposable medical/lab consumables for healthcare in China.

Our factory have obtained certificates such as BSCI, ISO, SGS ,CE ,FDA, and sanitary license and medical instruments production license.

Kangmin Medical annual export amount $100,000,000, supply medical consumables for hospitals, clinics, and medical laboratories worldwide.

Q6. How can you guarantee quality?

A6. Always a pre-production sample before mass production;
      Always final Inspection before shipment. 

     Always Video Inspection in details for our customers.

Q7. What’s your payment terms?

A7. ① Alibaba®  safe transactions and aliexpress courier

② Accepted Delivery Terms including FOB,CFR,CIF,EXW,DDP,Express Delivery;

Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,MoneyGram,Credit Card,PayPal,Western Union,Cash;

Q8. When can I get the quotation?

A8. We usually reply in 12 hours and quote you within 24 hours after we get your inquiry.

Live Messenger customer service online 7*24, feel free to chat any time!

Q9. How to contact you?

A9. ①  Fill the Inquiry Form with your inquiry info, we will contact you within 12hrs.

 ② You can also chat with us on Live Messenger. Don’t forget to leave your email, we will contact you as soon as we get your inquiry. Thanks!

③ Leave your email on following chart, we will contact you within 12hrs.

Drop Us A Line for Any Question, We’d Love To Hear From You!